Last Updated: 15 Oct 2024
Introduction RTIS World is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, or services. We comply with the applicable privacy and data protection laws, including the Information Technology Act, 2000, and its rules in India.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, address, date of birth, passport details, payment information, and emergency contact information. We collect this information when you make bookings, register on our website, or communicate with us.
- Travel Information: This includes information related to your travel preferences, trip itineraries, and accommodation details.
- Automatically Collected Information: We may collect certain information automatically, including your IP address, browser type, and browsing behavior on our website through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage the services you request, such as booking trips, accommodations, and other travel-related services.
- To communicate with you, including providing customer support, confirming bookings, and sending trip updates.
- To personalize your experience and tailor our services to better match your travel preferences.
- For marketing and promotional purposes, such as sending newsletters and special offers, only if you have opted in to receive such communications.
- To improve our website, services, and user experience.
- To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
3. Sharing and Disclosure of Information
We may share your personal information with third parties in the following situations:
- Travel Service Providers: We may share your information with airlines, hotels, local tour operators, insurance providers, and other travel-related service providers to facilitate your travel bookings and arrangements.
- Business Partners: We may share information with trusted business partners who assist us in operating our business and providing services to you, including payment processing, marketing services, and customer support.
- Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our customers.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Update or Correct your personal information if it is inaccurate or incomplete.
- Withdraw Consent where we rely on your consent to process your information.
- Object to the processing of your personal data in certain circumstances.
- Request Deletion of your personal information, subject to legal requirements.
To exercise these rights, please contact us at [Your Contact Email].
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our website and improve our services. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date. Your continued use of our services after the changes will constitute your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
RTIS World
Address: Evershine Nagar, Malad West, Mumbai, Maharashtra 400101
Email: sales1rtis.world@gmail.com, info@rtis.world
Phone: +91 98331 69107, +91 77377 80792